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Introduction
- Shopping Online
- Comparison Shopping
- Travel Services
- Banking and Online trading
- Auctions
- Online Charitable Giving
- Gift Certificates and Coupons
- Spam
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Researching Products and Vendors
- Check Manufacturers' Sites
- Check Out the Used-Equipment Market
- Comparison Shopping
- Dynamic Pricing
- Find Out What Others are Saying
- Check for Compliance with Industry Certification Programs
- The Devil Is in the Details
- Ask about Customer Support
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Paying Online
- Using Your Credit Card Online
- Pre-Paid Internet Shopping Cards
- Using Debit Cards Instead of Credit Cards
- Electronic Wallets
- Escrow accounts
- Online Billing, Bill-Paying Services, and account Managers
- Online Purchases with Off-line Payment Methods
- Return or Exchange of Gifts
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Marketing
- Promotional versus Informational Content
- Visitor Information Gathering
- Express Your Preferences
- Opt-In versus Opt-Out approaches
- Branding
- Spam
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Privacy and Security
- How and Why to Protect Your Privacy
- Profiling and the Digital You
- Cookies
- Keeping track of Your accounts and transactions
- How to Protect Your Privacy
- Seals, Privacy Programs, and Other "Guardians"
- Finding and Using Secure Sites
- Secure Socket Layer
- Public Key Encryption
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Check It Out!
- Smart Online Buying Practices
- Protecting Your Privacy
This guide is located at http://www.netaction.org/shoppers/
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